If the Backup Status And Configuration or the Backup And Restore Center freezes when you try to open it, verify that your backup media (the external hard disk you use for backups) is connected and has some free space. If it doesn’t have enough free space, Backup Status And Configuration and the Backup And Restore Center seem to freeze trying to get the info from the drive.

To check the space, click Start, and then click Computer. Right-click your backup disk and then click Properties. From there, you can run Disk Cleanup to clear up some space.

After you free up the space, reopen the Backup Status And Configuration or the Backup And Restore Center pages–it should work this time.