Currently Browsing: Troubleshooting


Can’t Play DVDs

Question:

I installed vista ,now I can’t get the DVDs to play. the auto play is on .cant add any of the printers I lost to this new bull shit vista why?

Answer:

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Problem with wireless mouse flakiness in Vista

Question:

I have a weird one…

I installed Vista Enterprise on my HP Compaq tc4400 Tablet PC. For the most part, it went smooth as silk. When I brought the unit into my office and installed it in the Advanced Port Replicator on my desk, the Microsoft wireless mouse I have (Wireless Explorer 2.0) goes absolutely bonkers. The mouse pointer jumps all over the screen and actual mouse clicks happen randomly. My initial thought was that the wireless mouse was the issue, so I shut down and attached a wired mouse to the port replicator. Unfortunately – same issue.

The odd thing is that outside of the port replicator, a wireless mouse works fine. I have a wireless laser notebook mouse and there is no problem there. The port replicator is OK because it worked on Friday when I was running XP.

Any ideas?…Any help would be appreciated.

Thanks…

Answer:

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The security certificate presented by this website was issues for a different website’s address

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If you see this message after the standard “There is a problem with this website’s security certificate”, it’s probably not a serious problem. This message usually appears because you’re visiting a website using HTTPS with the wrong URL.

HTTPS is a security protocol that verifies the identity of websites and encrypts traffic. To verify a website’s identity, HTTPS uses an SSL certificate, which is like a driver’s license for a web server.

The most common cause of this error is that the name you used to access the web server doesn’t match the website’s “official” name (known as the “common name”) listed on the SSL certificate. It’s like calling me Anthony Northrup, even though it says Tony Northrup on my license. For Web servers, it usually means the certificate was issued for “www.vistaclues.com” and you’re accessing “vistaclues.com”, or vice-versa.

For example, visit my homepage using SSL and the correct name (www.northrup.org). No problem. Now, visit it using SSL and an incorrect, but still valid, name (northrup.org). You’ll see the error. It’s the same website, just the wrong name.

So, the first step in troubleshooting this problem is just to try other names. If you’re not sure of the correct name, click Continue to this website. Once at the website, follow these steps to view the proper name for the website:

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Disable Add-Ons when Internet Explorer Won’t Start

If you can’t start Internet Explorer, the problem is probably caused by an add-on. You can verify this by launching Internet Explorer with add-ons disabled:

  1. Click Start, All Programs, Accessories, System Tools, and then click Internet Explorer (No Add-Ons).

If Internet Explorer does start this way but doesn’t start using the standard shortcut, add-ons are definitely causing your problems. Close Internet Explorer, and then follow these steps to disable any add-ons that you have recently installed:

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Accessing the My Documents folder

Question:

I need to access the documents and settings folder to manually transfer my old mail etc. I cant get access.
I am logged on the pc as admin and even when I try to set full access I get a error telling me im not allowed. I turned off windows firewall and ran selective startup to not load my symantic suite that came with the pc and it still wont let me access or change the access (sharing) rights. This is my 3rd pc in a week. The first one also wouldnt let me make the system restore disks and had other problems, but it did allow me access to all files and folders. The second wouldnt boot up. This is really killing me as I need that old mail. I’ve been with windows since
3.1 so im not a novice to windows or the problems the new releases cause.

TIA for any help you might offer.

Carl = A disgruntled new vista user

BTW nice site.

Answer:

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Run a Program that Doesn’t Recognize Vista

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Lots of apps check the operating system during installation to make sure the version of Windows is supported. This is designed to prevent the user from installing it in an old version of Windows that doesn’t have the necessary files or features. Sometimes, however, it’ll also block a new version of Windows–such as Windows Vista.

Fortunately, you can configure a program to run in compatibility mode, which causes Windows Vista to lie about the version of Windows. To trick a program (usually a Setup file) into thinking you’ve got Windows XP, follow these steps:

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How to determine which service is using processor time or memory

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Your computer is bogged down, so you open Task Manager and check the processes tab. There’s the culprit: Svchost.exe. Svchost.exe represents many different services, however, so it doesn’t really tell you what’s causing the problem.

In Windows Vista, you can easily determ determine which specific service is using resources. Just follow these steps:

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