I need to access the documents and settings folder to manually transfer my old mail etc. I cant get access.
I am logged on the pc as admin and even when I try to set full access I get a error telling me im not allowed. I turned off windows firewall and ran selective startup to not load my symantic suite that came with the pc and it still wont let me access or change the access (sharing) rights. This is my 3rd pc in a week. The first one also wouldnt let me make the system restore disks and had other problems, but it did allow me access to all files and folders. The second wouldnt boot up. This is really killing me as I need that old mail. I’ve been with windows since
3.1 so im not a novice to windows or the problems the new releases cause.
TIA for any help you might offer.
Carl = A disgruntled new vista user
BTW nice site.
First, Windows Firewall and Symantec definitely aren’t related to your problem, so go ahead and turn those on. One of the worst mistakes you can make is to disable security features during troubleshooting and then forget to re-enable them–I’ve seen lots of very secure computers get hacked because of this.
I’m not sure what you have and haven’t done, so let’s go through all the steps.
- First, you seem to know that Windows XP stored documents in “C:Documents and Settings” while Vista stores them at “C:Users”. I mention that just to verify that you’re looking in the right place.
- Second, let’s try and take ownership of your files:
- Open Explorer and browse to the folder you want to open, but can’t. Right-click it and then click Properties.
- Click the Security tab.
- Click the Advanced button.
- On the Advanced Security Settings dialog, click Edit.
- Clear the Include inheritable permissions from this object’s parent check box. Click OK.
- Back at the Advanced Security Settings dialog, click the Owner tab.
- Click the Edit button.
- UAC will prompt you. Go ahead and provide administrative credentials; you can’t take ownership otherwise.
- Select the Replace owner on subcategories and objects check box. Then, click OK.
- Click Yes at the Windows Security dialog. Then, click OK to close all dialog boxes.
If your problem was file permissions, that you let you get your file back.
- Still can’t get to your files? uh-oh. Were they encrypted (say, with EFS)? If so, you’re going to need the decryption key. Here’s a relevant article: Data Protection And Recovery in Windows XP.
- If your files weren’t recovered but Windows can’t seem to reach them, try burning a bootable ISO and loading a different operating system. Don’t worry, they won’t make any permanent changes to your files, but they can read your files and allow you to copy them to a different location or to external media. Take a look at Knoppix Linux and LNX-BBC. These tools bypass all Windows security, but can’t bypass encryption.
Good luck, and let me know the results.