Cannot Add to Quick Launch

Apr - 09 | By Tony Northrup | 4 comments | Related : Reader Questions, Troubleshooting

Question:

Â Dear Tony,

Thanks very much four your excellent site. It has already provided some invaluable help in the last few days.

I was wondering if you might be aware of a solution to this problem.

Whenever I try to add an application to the Quick Launch toolbar, Windows Explorer crashes. This is the error message I get:

Problem signature:

Â Problem Event Name:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â APPCRASH

Â Application Name:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Explorer.EXE

Â Application Version:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 6.0.6000.16386

Â Application Timestamp:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 4549b091

Â Fault Module Name:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â SHELL32.dll

Â Fault Module Version:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 6.0.6000.16386

Â Fault Module Timestamp:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 4549bdb4

Â Exception Code:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â c0000005

Â Exception Offset:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 0029b83f

Â OS Version:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 6.0.6000.2.0.0.768.3

Â Locale ID:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 2057

Â Additional Information 1:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 8d13

Â Additional Information 2:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â cdca9b1d21d12b77d84f02df48e34311

Â Additional Information 3:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 8d13

Â Additional Information 4:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â cdca9b1d21d12b77d84f02df48e34311

Iâ€™m using a Sony Vaio laptop, model VGN AR31M.

If youâ€™ve got any tips for me, theyâ€™d be much appreciated. Many thanks,

Dariush.

Answer:

I didn’t have an answer for Dariush, but I asked for a follow-up if they figured the problem out on their own. The answers are more of a work-around than a fix, but they should allow you to add shortcuts to your Quick Launch bar again:

Hi again Tony,

It looks as though thereâ€™s been a development in the situation.

Yesterday, I just locked and unlocked the toolbar a few times. Then I de-selected and selected the Quick Launch toolbar a few times… and then when I tried to drag an icon into the Quick Launch toolbar, it suddenly worked!

I have no idea why the problem sorted itself out, but that’s exactly what it appears to have done.

Strange.

Thanks again for your help,

Dariush.

And:

It’s not exactly a solution but this is how I did it when the same thing happened to me the other day.

Open Computer and right click in the address bar and select Edit Address.

Type %appdata% and press Enter.

Then double click Microsoft, Internet Explorer and finally Quick Lauch.

Copy your shortcut and place it in this folder. It’ll appear in the Quick Launch Toolbar.

4 Responses to “Cannot Add to Quick Launch”

Michael Hernandez says:

May 7, 2007 at 4:30 am

I rebooted my machine on 5/5/2007 and now it boots and explorer crashes with the following details. I have run several adware, spyware and virus removal tools but the problem still persists. The computer is a Toshiba A105 Satelite Laptop with the free express upgrade to Vista Home Premium. I was trying to perform the startup recovery but the DVD is not bootable and could not find the tool on the dvd.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: xuoce.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 463c7a08
Exception Code: c0000005
Exception Offset: 1000197a
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0×0409

Thanks for any help.

Reply
Grant says:

May 27, 2007 at 2:22 pm

I get the exact same warning everytime i run vista and it wont go away is it a virus or one of vista’s many bugs?

Reply
James Balaban says:

June 29, 2007 at 2:00 am

I’ve tried to load at least 7 shareware programs to convert between various audio programs. Each time I try to load one of these, Vista gives me an “appcrash” message. Suggestions? Hacks?

James

Reply
Chris says:

September 15, 2009 at 8:57 pm

I figured there was a folder I could add it in. Thanks for helping me find it. Whenever I tried to add a shortcut to the Quick Launch bar Windows Explorer would crash for me as well.

I wonder if it’s a problem with our computer models because I too have a Sony Vaio, VGN series.

After adding the iTunes shortcut in the folder, it seems to be working again. I can add shortcuts to the Quick Launch bar without having to open the folder.

Reply

4 Responses to “Cannot Add to Quick Launch”

Leave a reply