Constantly Says I’m Offline


Question:

Sometimes when I am opening web pages in Internet Explorer, it says I’m
offline.  When I click Try Again, it takes me to the page with no problem.
I constantly get error messages with AOL IN2TV.  In Quicken 2005 when I run
update, I get a constant popup saying I’m offline.  Itunes thinks I’m not
connected to the internet.

I have a Linksys WRT54GS.  I’ve heard there are networking issues with it,
but no specifics.  I have done constant Google searches.   I have tried
countless suggestions.  Disable auto-tuning, turn off SPI in the router,
etc.  Some problems go away temporarily, but I still get the offline message
a lot when surfing the internet.  I connected directly to the cable modem,
and Quicken and IN2TV worked, but I still got the occasional offline message
in Internet Explorer.

Any suggestions, or should I just go back to XP where I didn’t have any of
these problems on the same computer with the same hardware?  If I go back to
XP, I will probably wait until after the consumer release to go back to
Vista.  Hopefully by then, there will be some updates that address these
issues, and better drivers available.

  • Athlon XP 2500+
  • 1GB Memory
  • Nvidia GeForce 5700 Ultra 128 MB
  • Nforce 2 Chipset
  • Nvidia Nforce Networking Controller 6.2.0.126

Answer:

Hiya. I have no idea what’s causing your problem, but I bet it’s a problem with your network adapter driver, or, as you suggested, an incompatibility with your router.

First, check and see if you can find an updated driver for your network adapter (and any other hardware components). It might fix the problem.

If you have another type of network adapter, you could try connecting that, disabling your normal network adapter, and seeing if the problem disappears. If it does disappear, well, at least you know it’s your original driver.

I have networking problems myself on one of my Vista computers (every couple of days, it refuses to establish new connections, though existing connections continue to work). I have to restart the computer to fix it. How am I dealing with it? Well, I reboot my computer whenever it happens. It’s not a long-term solution, but I’m not going to spend hours and hours on the phone with Microsoft and Dell trying to figure out what’s causing the problem–especially since they’d probably just tell me that Vista isn’t officially supported yet, and I should wait a couple of months for updates to be released.

So, I guess my answer is that it might still be too early for you to use Vista. It’s definitely too early for most users. By May or June, most of the big problems will be flushed out (largely by users such as yourself who pour countless hours into the troubleshooting and eventually escalate to the hardware vendors), and we’ll have an operating system that’s at least as stable as Windows XP. So, even though Vista is out of beta, it and its 30,000 drivers haven’t yet stood the test of time.

Incidentally, I do have a desktop with the Nvidia Nforce network controller, and I’m using the WRT54G router, and I haven’t had any problems.

Well, wish I could provide a more helpful answer. Good luck with it.

Tony

5 Responses to “Constantly Says I’m Offline”

  1. Paul Rudolf says:

    All I eant to say is that I’m using xp and have the same problem. When I sign on it starts it refuses to bring up the home page but says I’m offline. But when I tell it to retry all goes well.

  2. Anonymous says:

    I read this on another forum but if you go to the Configuration section of your network adapter and select the Power Management tab, un-check ‘Allow the computer to turn off this device to save power.’ and it might fix the problem. Especially for Wireless network cards.

  3. Jack says:

    Hardly think it is a router problem. I have Vista Ultimate and have the same problem. It is sporadic but happens way too often. I’ll open IE7 and can’t access my home page (Google) until I click the two way arrow(where Go should be) and then it comes up.

    At any time without any action on my part, I’ll try to access a web page or a link on a web page and I go offline. I even find this happening when I use Firefox browser.

    Has to be something caused by Vista. ??

    Anyone know of a fix?

    Jack

  4. Nick says:

    Jack: “Has to be something caused by Vista.??”

    Why, caus it doesn’t work in firefox as well?