Reader Question: Offer Remote Assistance from XP to Vista
Question:
If I am using XP professional, can I offer remote assistance to someone using Vista through Messenger?
Thanks.
Ken
Answer:
Sorry, according to Chapter 23 of the Windows Vista Resource Kit (one of the chapters that Mitch wrote), “Offer RA via Messenger is a new feature in
Posted: April 9th, 2007 under Reader Questions.
Comments: 3
Comments
Comment from Elmer
Time: May 27, 2007, 1:15 pm
“You can save the Remote Assistance invitation as a file and then transfer it to the Vista user, however.” Would this then allow an XP Pro user the ability to assist a Vista user? In my case, a novice has purchased Vista, and is asking if I (XP Pro user) can in anyway connect via remote assistance to help with Vista.
Comment from Robert Swift
Time: August 3, 2007, 2:27 pm
My new Dell Computer has Vista,and I can’t sent e-mail all the time. Verizon claims that their settings are ok. I can send e-mail with out pictures. Sometimes I can sent pictures. I have installed Microsoft Office with with outlook. This system has the same e-mail as well and I haveremoved it and gone back to Windows Mail. What is my problem……bobswift@verizon.net
Comment from Robert Swift
Time: August 3, 2007, 2:27 pm
My new Dell Computer has Vista,and I can’t sent e-mail all the time. Verizon claims that their settings are ok. I can send e-mail with out pictures. Sometimes I can sent pictures. I have installed Microsoft Office with with outlook. This system has the same e-mail as well and I haveremoved it and gone back to Windows Mail. What is my problem……bobswift@verizon.net
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