Categories

Vista Clues provides Windows Vista help, tips, downloads, and news. If you have a question or tip for Tony, send me an e-mail at qa@vistaclues.com

Site search

Main menu:

Archive

Reader Question: Orange Wireless

Question:

Hi

    I have just bought a laptop with Vista Home Premium installed.I asked my ISP Orang if they were happy with this and their Broadband Wireless package,they asked if it was 32megs.I couldn,t tell them,is it anf if it is maybe I am OK fot the net.Their full softwear comes int effect in June,I imagine that is for Vistas above 32megs

                                 Thanks

                                            Tom

Answer:

First, for readers who might not know, Orange is a broadband wireless ISP in the UK. Here are their current (as of the time of this writing) system requirements and comments on Vista:

A computer with:

  • CD-Rom drive
  • ethernet port
  • Windows 98/98SE, 2000 or XP

not sure what you’ve got? Click here for help

Attention Windows Vistaâ„¢ customers
Your Orange broadband service can be used with Windows Vista however not all of our connection software is currently supported by Windows Vista. Don’t worry, we’re working on that and in the meantime we can still help you get connected. Just check out our online help (www.orange.co.uk/vista) section for all the information you’ll need to get started.

Here’s a summary of our current connectivity:

  • Broadband Unlimited wired connection - Windows Vista compatible
  • Broadband Unlimited wireless connection through the wireless card - installation CD not currently compatible but online help available
  • Broadband Starter - installation CD not currently compatible but online help available
  • Broadband Unlimited wireless connection through a 121g wireless adapter - installation CD not currently compatible but online help available.

Basically, you’re fine. I think they’re asking if you have 32 MB of RAM available, which seems to be their minimum for the stupid software that they want to install on your computer. If you’re running Vista, you have at least 512 MB. But it sounds like their software won’t run anyway, but you don’t need it.

Every ISP wants you to install some dumb software that adds toolbars to your Web browser, changes your home page, and sets up your e-mail. Maybe it makes life a little easier for people who don’t know how to setup their e-mail, but I hate that software. just read through their online help to setup your e-mail. You absolutely don’t need to install the ISP’s software to connect to their network; a network connection is just like any other network connection and Windows Vista supports wired and wireless networks by default (assuming your computer came with a network adapter). Just plug it in, reboot, follow their instructions to setup your e-mail, and you’re all set.

For more information, read the Windows Vista Resource Kit (co-authored by your very own Tony Northrup). Got a question for Tony? Send an e-mail to qa@vistaclues.com.

del.icio.us:Reader Question: Orange Wireless digg:Reader Question: Orange Wireless spurl:Reader Question: Orange Wireless furl:Reader Question: Orange Wireless fark:Reader Question: Orange Wireless blogmarks:Reader Question: Orange Wireless Y!:Reader Question: Orange Wireless magnolia:Reader Question: Orange Wireless

Comments

Comment from heidi collett
Time: June 8, 2007, 11:45 am

hi i have purchased and installed my netgear wireless card but when i try to connect to my orange live box it tells me i have limited or no connectivity i have done everything that it tells me to do but still no joy. i have not got orangeon my laptop only through the pc that is wired to the live box can you help me . many thanks heidi

Comment from Tamara
Time: September 21, 2007, 6:49 pm

I spent 12 hours on the phone to dell and orange (and they spoke to each other) and blamed each other for my laptop’s failure to connect to orange live box wirelessly.

I decided to return the laptop as Orange convinced me vista was compatible with Orange live box, so i dont know what to buy now and whether to get rid of orange who provide pathetic service

Comment from ellen davis
Time: March 2, 2008, 1:34 pm

hi i am on livebox orange /vsta and the box keeps coming up for broadband and wont let me enter im really fed up with it as i payorange 19 99 per month to get a service and cannot get on to my emails to send them

Write a comment