Question:

I cannot open any WMV sent to me. I see a one shot preview but that is all. Then I get is a pop up that states I have no rights or proxy setting s are wrong or file location not correct. Everything looks ok to me.

Regards, Steve

Answer:

Hi, Steve. Is Windows Media Player opening the WMV file? If not, follow these steps:

1. Save the WMV file to your disk.

2. Then, right-click it, click Open With, and then click Choose Default Program.

3. On the Open With dialog, click Windows Media Player, and then click OK.

If Windows Media Player is opening the file, it’s probably a problem with the file or shortcut that the person is sending you. Some WMV files, especially those that might be included with spam, require you to pay for licensing and you won’t be able to open them without paying (and if you do pay, you probably won’t get anything worthwhile).

You could also try using a different different Media Player. I like Media Player Classic.

If you’re still having problems, send me the exact error message and a copy of the video file, and I’ll take another look.